Privacy Policy, Integrity Policy, Terms of Service

Scroll down for our Privacy Policy, Terms of Service and Disclaimer.

If you have any questions, please contact us by email at either of these two addresses: info@nowhealing.com or customerservice@nowhealing.com .


Integrity Policy and Purpose

The purpose of Now Healing, our website, and our emails

Our purpose is to help and empower you to heal yourself (and the planet) by directly “plugging in” to the larger field of healing and Wholeness that already exists.

You do not need us, our help, or our programs (or anyone else’s) in order to do this, because healing is an innate human ability. But, if you desire support, instruction, short cuts, and guidance, we are here for you, to provide that!

We offer two kinds of healings: Free and Paid.

Many of our Free Healings can be found here: Free Alignments – You can receive them by joining our email list and having them emailed to you in a sequence, or you can find them yourself by browsing this website.

Our Paid Programs can be found here: Shop (Please note that many of these paid programs have free healing samples so you can try them out.)

What to expect when you join our email list

Also see Marketing Communications below.

If you join our email mailing list, it’s easy to unsubscribe. There will always be an “Unsubscribe”  link at the bottom of each email.

Here’s what you will get in our email newsletters.

1. A series of Free Healing Alignments containing guided healing videos, audios, or written healings, to heal your mind, matter, and energy. We will also send you energetic healing tools, tips & techniques.

2. We will keep these Free Healings fast, simple, and basic. So that you can easily use these tools, without a lot of time or training.

3. In addition, we will occasionally offer you the opportunity to go deeper, with our paid programs, if you resonate. Because there’s so much more you can do – far beyond the basic level. So, we will sometimes politely invite you to go deeper with our paid programs.

  • We will never “hard sell” or over-hype these paid programs.
  • We will never use fear-based tactics to try to convince you to buy.
  • We will remind you to always honor your inner guidance about which, if any, of our paid programs are right for you.
  • And these paid program emails will often contain free healing samples, so even if you decide not to buy anything, you can still benefit from these special offers.

Terms of Service

Disclaimer

Now Healing is not a substitute for medical care or treatment. If you have a medical condition, consult a licensed medical professional. Our free healings which include live calls, live and pre-recorded videos, audios, written instructions, tips, articles, etc, as well as our paid products, programs, membership subscriptions, etc, can be used as a complement to other treatments and therapies, but they do not replace any professional, licensed practitioner’s advice or care. Now Healing is not medical at all. Now Healing does not deal with the medical component of healing. Instead, it deals with the energetic and morphic resonances that are related to your larger situation. “Healing” in this context does not refer to medical cure, it means “Making Whole”. Results are not guaranteed. By using Now Healing you assume all responsibility for outcomes or lack thereof.

What Results to “Expect”: Your energy WILL shift as you use Now Healing… but the results and “outcome” will be non-linear and won’t necessarily make logical sense. You may well get the results you want. But if you will be dissatisfied unless you are absolutely guaranteed a specific outcome, please do not use Now Healing, and seek help elsewhere. For best results, be non-attached to specific results! (You’ll learn how to get non-attached, in many of our programs). It’s a paradox, but in this kind of work, the more you let go of “needing” an outcome, the more likely you are to get what you need. You will likely notice improvements in many areas of your life – not only the ones you’re “trying” for. So be prepared to let go of needing a specific outcome. That said…

Refund Policy

Most of our paid programs come with a 30-day money-back guarantee, unless specifically noted.

For questions, or refund & return instructions, please email us at info@nowhealing.com or customerservice@nowhealing.com. Downloads/Digital-only products qualify for a full refund. Physical products qualify for a refund minus a 20% restocking fee. Refunds for purchases are limited to one product per customer per lifetime. Before you purchase a product, you can try out the free healings and free samples on the website, to see if Now Healing is effective for you.

Please Note: our Refund Policy applies to all products & programs, unless specifically noted. The Refund Policy excludes the Guided Healing Teleseminars subscription program, described below.

Guided Healing Teleseminars (GHT) Subscription Membership

GHT is a subscription program. When you join, your credit card will automatically be charged (depending on the option you chose) either monthly or annually, until you cancel your membership by emailing us a cancellation request.

Unlike our non-subscription programs, there are no refunds on the unused portion of subscription programs like GHT.

What’s the Difference between a Membership and a Subscription?

All of our paid programs are “Memberships” in that they require you to register with a username and password. But not all of them are Subscription programs with recurring billing. Most of our paid programs are NOT Subscriptions, because they do not use recurring billing. They are one-time payments.

However, the Guided Healing Teleseminars (GHT) are a Subscription membership, with recurring billing that happens monthly or annually, depending on which option you choose. There are no refunds for the unused portion of the subscription.

Questions?

For questions about billing, programs, technical issues, etc, please email us at: info@nowhealing.com or
customerservice@nowhealing.com.

Our customer service team will reply by the following business day.

For questions about how to do healing, or questions of a personal nature, please see our FAQ – How To and Free Alignments first. Then if you still have questions, feel free to email us at the above addresses.

However, please note that if you email Elma with a personal request, or questions about healing, she may not be able to reply, or her reply may take a while, due to the volume of questions.


Privacy Policy

Our Privacy Policy was last updated and posted on May 23, 2018. It governs the privacy terms of our Website, located at http://www.nowhealing.com/. Any capitalized terms (using upper case letters) not defined in our Privacy Policy, have the meaning as specified in our Terms of Service.

Your Privacy

Elma Mayer and Now Healing follow all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized (using upper case letters). These terms have meanings as described in the Definitions section below.

Definitions

“Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Information We Collect

Generally, you control the amount and type of information you provide to us when using our Website.

As a Visitor, you can browse our website to find out more about us. You are not required to provide us with any Personally Identifiable Information as a Visitor.

Personally Identifiable Information

We may process certain types of personal data about you when you interact with us, as follows:

  • Identity Data: may include your first name, last name, username, or date of birth.
  • Contact Data: may include your billing address, delivery address, email address and telephone numbers.
  • Financial Data: may include your credit card details.
  • Transaction Data: may include details about payments between us and other details of purchases made by you.
  • Technical Data: may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access our sites.
  • Profile Data: may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
  • Usage Data: may include information about how you use our website, products and services.
  • Marketing and Communications Data: may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

Computer Information Collected

When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information. We also collect the following:

  • Automatic Information
    We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

How We Use Your Information

We use the information we receive from you as follows:

  • Customizing Our Website
    We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.
  • Register You as a Customer
    We use Personally Identifiable information you provide us to deliver products and services, process your payments, and register you as a customer.
  • Sharing Information with Affiliates and Other Third Parties
    We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
  • The following third parties may have access to your Personally Identifiable Information:
    • Infusionsoft (Chandler, AZ USA)
    • WPEngine (Austin, TX USA)
    • Google Apps (Mountain View, CA USA)
    • Google Analytics (Mountain View, CA USA)
    • Dropbox (San Francisco, CA USA)
    • Facebook via our Facebook groups (Menlo Park, CA USA)
    • Asana (San Francisco, CA USA)
    • PayPal (San Jose, CA USA)
  • Data Aggregation
    We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.
  • Legally Required Releases of Information
    We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Nathalie Lussier Media Inc., our Users, employees, and affiliates.

Transfering Information

By using this website, you authorize us to transfer and store your information in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in the United States may not be the same as in your home country.

Marketing Communications

You will receive marketing communications from us if you have:

  • Requested information from us or purchased goods or services from us; or
  • Provided us with your details when opting into our free courses and resources; and in each case, if you have not opted out of receiving marketing.
  • We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time by following the “Unsubscribe or Update” link on any marketing message sent to you OR by emailing us at info@nowhealing.com at any time.

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

EU Residents:

If you wish to exercise your “right to be forgotten” and have all Personally Identifiable Information deleted, please email us directly with your request to customerservice@nowhealing.com.

You maintain the right to complain to the Data Protection Authority in your local EU Member State under the General Data Protection Regulations (GDPR).

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Customer data is stored for a reasonable time (5+ years) as a necessity to keep accurate records of accounting, tax, and customer needs. The exact data retention period varies based on the system storing the information, the date of the user’s last activity or interaction with the company, and whether or not the information relates to a current or past customer.

Links to Other Websites

Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

Questions About Our Privacy Practices or This Privacy Policy

If you have any questions about our Privacy Practices or this Policy, please contact us by email at info@nowhealing.com or customerservice@nowhealing.com